Frequently Asked Questions

What is the first step?

I want to make sure it’s a good fit on both sides so I always do a (free) meet and greet so we can chat and so we can get to know each other a bit and the dog(s) can start to feel comfortable with me. After that, if we decide it’s a good fit, I will send you a questionnaire to fill out and we can talk about the schedule.

What do you accept for payment?

I accept Paypal, Venmo, Cash or Check. If you are a weekly client, I will send out an invoice on Friday of every week. For one time clients, I will email an invoice after the walk is done. I do request that payment is made that day.

What areas do you service?

I currently service the South Burlington. the South end of Burlington and parts of Shelburne. Please contact me to inquire about my service area.

What is your weather policy?

I will always do my best to make sure your pets are cared for and get what they need. If the weather is unsafe to be outside (extreme cold, thunderstorms, etc) I will do my best to limit our time outdoors and swap for indoor playtime.

What hours can you typically drop in?

I typically can drop in between 8:30am and 2:30pm on weekdays (provided the space is open). I can make some exceptions for occasional weekends and evenings if needed. I don’t currently offer Holiday care.

Do you offer off leash walks?

Unless your dog has a fenced in yard I do not offer off leash walks (my insurance doesn’t cover off leash walks.)

Do you accept reactive/aggressive dogs?

At this present time I am not accepting people reactive dogs or any dogs that have a bite history.

Do you offer overnight care?

I do not offer overnight care at the moment.

Other Important Information:

Communication:

I will send a text once I have completed a walk letting you know it’s been done and any other important info you may need. Please let me know if this is NOT something you would want. I will also occasionally send pictures.

If you find you are unhappy about something please communicate this with me. I like to keep an open line of communication between myself and my clients.

Cancellations:

If I am going to be out of town or unavailable on a walk day, I will try to let you know at least a week in advance. If an emergency or illness arises, I will do my best to let you know as soon as possible but I do suggest that you have a back-up plan in the off chance that I have to cancel at the last minute.

I do ask that you try to let me know 24 hours in advance if you plan on canceling but I understand that emergencies can sometimes arise.

Dog Waste:

I always pick up and dispose of dog waste and I ask that my clients provide dog waste bags.