Frequently Asked Questions

What is the first step?

I want to make sure it’s a good fit on both sides so I always do a (free) meet and greet so we can chat and so we can get to know each other a bit and the dog(s) can start to feel comfortable with me. After that, if we decide it’s a good fit, I will send you a questionnaire to fill out and we can talk about the schedule.

What do you accept for payment?

I currently accept Venmo. I send out an invoice from my business venmo every Friday for the week.

What areas do you service?

I currently service the South Burlington.

What is your weather policy?

For everyone's safety, walks may be shortened or replaced with a potty break and inside playtime during extreme conditions, including: below 20°F (or wind chill), above 85°F or high humidity, thunderstorms, icy sidewalks, or poor air quality. I'll always use my judgment to keep your pup safe and comfortable, and I'll let you know if a scheduled walk is affected.

What hours can you typically drop in?

I typically can drop in between 10:00am and 2:00pm on Monday, Wednesday or Friday (provided the space is open).

Do you offer off leash walks?

Unless your dog has a fenced in yard I do not offer off leash walks (my insurance doesn’t cover off leash walks.)

Do you accept reactive/aggressive dogs?

At this present time I am not accepting people reactive dogs or any dogs that have a bite history.

Do you offer overnight care?

I do not offer overnight care at the moment.

Other Important Information:

Communication:

I will send a text once I have completed a walk letting you know it’s been done and any other important info you may need. Please let me know if this is NOT something you would want. I will also occasionally send pictures.

If you find you are unhappy about something please communicate this with me. I like to keep an open line of communication between myself and my clients.

Cancellations:

If I am going to be out of town or unavailable on a walk day, I will try to let you know at least a week in advance. If an emergency or illness arises, I will do my best to let you know as soon as possible but I do suggest that you have a back-up plan in the off chance that I have to cancel at the last minute.

I do ask that you try to let me know 24 hours in advance if you plan on canceling but I understand that emergencies can sometimes arise.

Dog Waste:

I always pick up and dispose of dog waste and I ask that my clients provide dog waste bags.